How Mailroom Management Software Can Simplify Office Deliveries

Having mail and packages delivered to the office can be a logistical nightmare.

Packages and mail don't get scanned in. People forget to pick up deliveries. Important documents or items get lost in the shuffle. All of this adds up to a lot of disorganization.

If you’re experiencing these challenges, you’re not alone. Mailroom management can be difficult to get right—and it can be even trickier with a hybrid workplace.

Thankfully, there’s a simple solution to this problem: using delivery and mailroom management software.

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What does mailroom management software do? 

Mailroom management software, also known as mail and package delivery software, streamlines the process of receiving, organizing, and notifying people about mail and package deliveries, typically in an office setting.

While features will vary depending on the product, here are a few common ones you can expect to find: 

1. Package and mail intake

A delivery tool helps you easily scan incoming mail and packages and confirm that the information is correct. If there’s a mistake—such as a misspelled name—you can easily edit the details in your system.

With Eden Workplace’s Deliveries, you can do all this from your phone. 

2. Automated notifications

Many mailroom management tools will also notify employees when they receive a delivery.

For instance, Eden Workplace’s package delivery software has an algorithm that automatically looks for the delivery recipient’s name in our platform. If the employee is found, a notification is sent to them via Slack, mobile, app, email, or Microsoft Teams. Once the delivery is claimed, the recipient can easily mark that it’s been picked up through those same channels. 

3. Mailroom analytics

Most mailroom management and delivery software tools offer analytics. This allows you to find ways to improve mailroom operations. 

With Eden Workplace, you can even receive real-time inventory status updates to see how many unclaimed packages and mail there are at any given time. You can also look at historical data by location and employee, to better understand trends. 

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The benefits of using a mail and package delivery tool

If you have a mailroom in your workplace, you’ll likely see many improvements from using a mail and package delivery tool. 

Here are some of the advantages of using a dedicated mailroom management tool:

1. Saves time

Right now, you’re likely spending a lot of time manually filling out delivery information and notifying employees about their packages and mail.

With a mail and package delivery tool, you can digitize the entire process—freeing up hours for you to focus on other, more pressing parts of your job. 

2. Reduces clutter

The last thing you want is a cluttered mailroom. This makes it more likely that deliveries get lost, stolen, or damaged—creating even more logistical problems for your team. 

With mailroom management software, you can stay one step ahead and keep everything organized. 

3. Keeps deliveries safe

It’s essential to make sure that all packages and mail that are delivered to the office remain safe. Having expensive items or important documents go missing won’t just cost your company money—it can damage the organization’s reputation or even negatively impact client relationships.  

As the gatekeeper to all the deliveries in the office, you can minimize the chances of this happening by using delivery software. By having a dedicated tool, you’ll be able to see when a delivery arrived (if at all) and see if someone might have claimed the wrong package. 

4. Works for hybrid offices

Mailroom management software is also a great complement to hybrid offices. By having a tool in place, employees will know when their deliveries are scheduled to arrive and plan their in-office days accordingly.

Similarly, HR teams won't have to spend time manually letting employees know that their deliveries have arrived and try to coordinate pick-up times.

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Use a mail and package delivery tool to keep your mailroom running smoothly

Introducing a delivery tool can make a huge difference to your mailroom operations. Not only does it save you time, but it also keeps everything organized and ensures your employees receive the packages and mail they’re waiting for.

We're excited to announce the launch of Deliveries, Eden Workplace's new mailroom management software. To learn more about how Deliveries can make managing packages and mail easier, click the button below to book a demo.